FAQs

How long does shipping take?

Orders are typically processed within 1 to 2 business days. Standard delivery usually takes 5 to 10 business days, depending on your location. Once your order has shipped, you'll receive a confirmation email and a tracking link. Delivery times may vary during peak periods, holidays, or due to customs and local carrier delays.

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

What is Mama Ease Safety Keychain and how does it work?

Mama Ease Safety Keychain is a small personal safety alarm. Pull the pin to sound the loud siren. When connected to your phone by Bluetooth, it can also start your phone’s Emergency SOS feature. You can also locate it using Apple Find My or Google Find Hub.

Is the alarm loud enough to get attention?

Yes. The loud alarm is made to quickly get people’s attention and may help scare away someone who could be a threat. It can also let people nearby know that you may need help.

How do I turn on the alarm?

Pull the top pin to turn on the loud alarm right away. If your phone is connected by Bluetooth, it can also start an Emergency SOS call after a short delay.

How do I charge it, and how long does the battery last?

Mama Ease Safety Keychain comes with a Type-C charging cable and takes about 60 minutes to fully charge. On standby, the battery lasts up to 150 days between charges.

How long does the alarm sound, and how fast does SOS start?

Once turned on, the alarm can keep sounding for up to 2 hours. If your phone is connected and Emergency SOS is set up, the SOS call can start within seconds after the short delay.

Can it go off by accident while I’m carrying it?

It’s designed to help prevent accidental activation. The alarm only turns on when the top pin is pulled, so you can safely keep it on your keys, bag, or belt loop.